Yleiset sopimusehdot yritysasiakkaille

Valid from: 1.5.2026

1 SCOPE OF APPLICATION

1.1 These general terms and conditions ("Terms and Conditions") apply to the parking services and any related additional services ("Services") offered by ParkMan Oy (Business ID 3548206-2, "ParkMan") to business customers ("Customer") in Finland. The Terms and Conditions also apply to natural persons ("User") insofar as they relate to the use of the Services on behalf of the Customer.

1.2 The Services are subject to these Terms and Conditions, any service-specific special terms, and terms separately agreed upon in writing with the Customer. In the event of a conflict, the following order of priority shall be observed: (i) mandatory legislation, (ii) terms separately agreed upon in writing, (iii) service-specific special terms, and (iv) these Terms and Conditions.

1.3 The Services are intended for the use of legal entities. Users are typically employees of the Customer or other persons authorized by the Customer.

1.4 By registering for the ParkMan service, the Customer accepts these Terms and Conditions and any special terms, creating a binding agreement ("Agreement") between ParkMan and the Customer.

1.5 The Customer is fully responsible for the actions and use of the Services of each User, including the payment obligation and all errors, negligence, and breaches of contract by the User. The Customer must ensure that Users are familiar with these Terms and Conditions, including any amendments, and comply with them.

1.6 By using the Services on behalf of the Customer, the User agrees to comply with these Terms and Conditions. When the User uses the Services on behalf of the Customer, only these Terms and Conditions apply, even if the User also has a personal ParkMan account. If the User has a personal ParkMan account, the current terms of the personal account apply only to the User's private use, where the User has selected their personal account as the payment method.

1.7 If the Customer or User has given their ParkMan account for another person's use - by authorizing, allowing, or otherwise - the Customer and/or User is fully responsible for such use, including all accrued charges.

1.8 Section 18 contains special terms for using the Services abroad.

1.9 These Terms and Conditions replace all previous general terms and conditions of ParkMan for corporate customers. These Terms and Conditions also apply to Customers who registered for the Service before these Terms and Conditions entered into force. If the Customer has a valid separate written agreement with ParkMan, it will be observed for its validity period. After that, these Terms and Conditions will apply. In the event of a conflict, the order of priority according to section 1.2 will be observed.

2 DEFINITIONS

2.1 In these Terms and Conditions, the following terms have the following meanings:

"Customer" means a legal entity that has registered as a corporate customer of ParkMan.
"Automatic camera parking" means parking where the vehicle's entry and exit from the Parking Area are identified based on the license plate, and the parking is recorded and charged automatically.
"Camera parking system" means the P-operator's automatic license plate recognition system.
"User" means a natural person who uses the Services on behalf of the Customer.
"Services" means the parking management services and any related additional services offered by ParkMan.
"ParkMan System" means ParkMan's electronic system through which the Services are provided and which the Customer and Users access via the Application, the Company Portal , and/or the Website.
"Main User" means the person designated by the Customer who acts as the Customer's contact person and is responsible for managing Users in the Company Portal.
"P-operator" means the owner, possessor, or manager of a parking space or area (including municipalities and cities) with whom ParkMan cooperates. The P-operator determines the parking area's rules, fees, and payment methods.
"Parking Area" means a parking space or area where the Services can be used.
"Parking Cost" means the fee determined by the P-operator for parking in a specific Parking Area. The Parking Cost is determined by factors set by the P-operator, such as price and time. ParkMan does not determine these factors, and they are subject to change.
"License Plate" means the vehicle's official registration number as it appears on the vehicle's license plates.
"Application" means ParkMan's mobile application.
"Website" means ParkMan's website located at parkman.io.
"Company Portal" means ParkMan's web-based management portal for corporate customers.

2.2 Other definitions may also appear elsewhere in these Terms and Conditions.

3 DESCRIPTION OF THE SERVICE

3.1 General Description

3.1.1 ParkMan provides an electronic system for parking management ("ParkMan System"). Through the system, ParkMan, in cooperation with P-operators, enables Customers and Users to manage parking ("Parking Service") and access potential additional services ("Additional Services").

3.1.2 ParkMan does not own or manage Parking Areas, nor does it perform parking enforcement.

3.1.3 ParkMan's Services are often dependent on the services of P-operators. P-operators may have their own rules, regulations, and terms of service, which the Customer and User must comply with. ParkMan is not responsible for the services of P-operators or for providing these rules to the Customer or User. Information about the P-operator's terms can be obtained from the P-operator.

3.1.4 Several Services may be in use simultaneously. Each Service may be billed separately.

3.1.5 A more detailed description of the Services is available on the Website and in the Application.

3.1.6 ParkMan has the right to add, modify, and remove Additional Services. Special terms may apply to Additional Services. By taking an Additional Service into use or using it, the Customer and/or User is considered to have accepted any special terms of that Additional Service.

3.2 Parking Service

3.2.1 Through the Parking Service, the User can notify the P-operator of the parking start time, estimated duration, and end time. The User can also extend the parking time if necessary. However, in some Parking Areas, the parking time is fixed and cannot be paused or extended.

4 REGISTRATION AND RIGHT OF USE

4.1 Customer Registration

4.1.1 The Customer must register as a corporate customer of ParkMan to gain access to the Services. ParkMan may reject the registration.

4.1.2 When registering, the Customer must provide the information requested by ParkMan, such as the company name, Business ID, billing address, and contact person's details.

4.1.3 After approved registration, the Customer is granted a limited, non-exclusive, and non-sublicensable right to use the ParkMan System, Application, Company Portal, and Services. The Customer may not transfer or assign the right of use to a third party.

4.1.4 The right of use is valid for the duration of the Agreement, provided that the Customer has an active account and the Customer fulfills its obligations under the Agreement.

4.1.5 The Customer will receive login credentials to access the Company Portal. In the Company Portal, the Customer can manage Users, track parking events, and view billing information. ParkMan retains parking data in the Company Portal for at least 12 months.

4.1.6 The Customer must designate at least one Main User who acts as the Customer's contact person for ParkMan and is responsible for adding and removing Users in the Company Portal. The Main User has the right to perform actions binding the Customer in the ParkMan System. The Customer is responsible for the Main User's actions. The Customer must notify ParkMan without delay of any change in the Main User.

4.2 User Registration

4.2.1 The User may use the Services only if (i) the Customer is registered as a corporate customer of ParkMan and (ii) the User is linked to the Customer's account. ParkMan may reject the User's registration.

4.2.2 The User can register for the Service by creating a user account in the Application and selecting the Customer as their payment method. Selecting the Customer as a payment method requires that the Main User has first added the User in the Company Portal. When registering, the User must provide requested information, such as personal details, phone number, email address, and vehicle License Plates.

4.2.3 After approved registration, the User is granted a limited, non-exclusive, non-sublicensable right to use the ParkMan System and Application. The User may not transfer or assign the right of use to a third party.

4.2.4 The User's right of use is valid for the duration of the Agreement, provided that the Customer fulfills its obligations, the User has an active account, and the User complies with these Terms and Conditions.

4.2.5 The use of some Services may require the User to allow location data and/or push notifications on their device. ParkMan may not provide these Services if the required features are not enabled.

5 CUSTOMER AND USER OBLIGATIONS

5.1 Accuracy and currency of information

5.1.1 The Customer is responsible for ensuring that the information provided to ParkMan is accurate and up to date. After registration, the Customer must verify from the Company Portal or Application that the information is correct. ParkMan is not liable for incorrect information, unless otherwise stated in section 13.

5.1.2 The Customer and User are jointly responsible for ensuring that the information concerning the User and vehicles, particularly License Plates, is accurate and up to date. After registration, the User must verify from the Application that the information is correct.

5.1.3 The Customer must promptly remove a User from the Company Portal who no longer has the right to use the Services on behalf of the Customer or to whom the Customer no longer wishes to grant this right.

5.1.4 At ParkMan's request, the Customer must provide the information ParkMan needs to fulfill its tax obligations (e.g., VAT number).

5.2 Login details and security

5.2.1 The Customer and User are each responsible for safely storing and using their login details. Login details must not be disclosed to third parties.

5.2.2 The Customer or User must notify ParkMan without delay if:

login details have fallen or may have fallen into the hands of a third party;
registered information has changed or needs updating;
a License Plate registered for Automatic camera parking is suspected of being misused;
a leased or rental vehicle is returned;
the phone on which the Application is installed is lost or stolen;
a registered vehicle is sold, decommissioned, or otherwise not used in the Services (for this, a notification is only required if the Customer or User is unable to remove the license plate directly from the Application), so that ParkMan can take the necessary measures.

5.2.3 The Customer and User must notify ParkMan of changes that may affect the fulfillment of the Agreement or the use of the Services.

5.3 Devices and software

5.3.1 The Customer and User are responsible for ensuring that the devices they use (phone, computer, or other device) function properly and are compatible with the ParkMan System.

5.3.2 The User is responsible for updating the Application.

5.3.3 System requirements are stated on the Website and/or in the appropriate app store. ParkMan has the right to change system requirements, and ParkMan does not guarantee permanent support for a specific device or operating system.

5.4 Use of Services

5.4.1 The Customer and User may only use the Services, the ParkMan System, and their account in accordance with the Agreement. Misuse is prohibited.

5.4.2 The Customer and User must comply with ParkMan's reasonable instructions.

5.4.3 The Customer agrees that invoices and other documents will be delivered in the manner determined by ParkMan, such as by email, mail, e-invoice, and/or via the Company Portal.

5.5 Payment method management

5.5.1 The User can select the Customer as their payment method in the Application. The User is responsible for ensuring they have a valid payment method.

5.5.2 The Main User can remove a User from the corporate account in the Company Portal. In this case, the Customer is removed from the User's payment methods, but the User's account is retained. The User can continue using the Service with their personal account by selecting another payment method.

6 USE OF THE PARKING SERVICE

6.1 Parking Areas

6.1.1 The Parking Service can only be used in Parking Areas that are visible in the Application's map view and/or have ParkMan identifiers (such as stickers or signs).

6.2 Starting parking

6.2.1 The User can start parking by activating it in the Application or via the Camera parking system, if the P-operator supports Automatic camera parking.

6.2.2 The User must check from the Application that the parking has started successfully.

6.2.3 When starting parking, the User must specify the vehicle's License Plate, the Parking Area, and the parking time, unless it is Automatic camera parking.

6.2.4 If the User uses the Application's location feature, they must ensure that the suggested Parking Area matches the actual parking location. The User is responsible for selecting the correct Parking Area and License Plate, even if the Application has suggested the information automatically. ParkMan is not liable for incorrectly specified information.

6.3 Ending and extending parking

6.3.1 The User is responsible for ending or extending the parking as needed. If the User has not set an end time when starting the parking, they must end the parking manually.

6.3.2 In Camera parking, the User must verify that the parking has ended when the vehicle leaves the Parking Area. If the parking does not end automatically, the User must report the matter to ParkMan's customer service without delay.

6.4 Customer's and User's obligations in the parking service

6.4.1 The Customer and User must comply with laws and regulations, as well as the rules and other instructions of the P-operator and the Parking Area.

6.4.2 If the Parking Service is unavailable - for example, due to a malfunction in the device, network connection, Camera parking system, or GPS function - the User must pay for parking using another method (e.g., at a parking meter). Otherwise, the User may receive a parking fine.

6.4.3 The Customer and User are responsible for parking fines and other costs related to incorrect parking. Parking violations are a matter between the Customer or User and the P-operator or authority.

7 AUTOMATIC CAMERA PARKING

7.1 General

7.1.1 In some Parking Areas, parking is recorded automatically using the P-operator's Camera parking system. The system registers the vehicle's arrival and departure times and transmits them to the ParkMan System.

7.1.2 When Automatic camera parking is activated, parking begins automatically when the vehicle arrives at the Parking Area and ends automatically when the vehicle departs. The prerequisite is that the License Plate has been activated for Automatic camera parking in the Application well in advance of arrival.

7.1.3 Parking Areas that support Automatic camera parking are generally marked with a camera symbol in the Application. The same symbol can mean both fully automatic (section 7.1.2) and semi-automatic (section 7.1.5) camera parking. The User must always check the Parking Area's instructions on-site or from the Application before starting parking. The Customer and User are responsible for checking whether a specific Parking Area supports Automatic camera parking.

7.1.4 Camera parking systems are the property and responsibility of the P-operators, not ParkMan. ParkMan does not provide technical support related to them. For matters concerning the Camera parking system, contact should be made with the P-operator.

7.1.5 In some Parking Areas, the Camera parking system recognizes the vehicle's arrival time automatically, but the User must start the parking themselves in the Application. If the User does not start the parking, they may receive a parking fine. The User must check the Parking Area's instructions on-site or from the P-operator.

7.2 Activation and user commitments

7.2.1 Automatic camera parking requires the User to activate the feature in the Application for the vehicle in question. The Customer accepts that only the User can make the activation. The Customer is responsible for activations made by Users.

7.2.2 By activating Automatic camera parking, the Customer and User both:

confirm they are authorized users of the vehicle;
commit to deactivating the License Plate if they are no longer authorized users of the vehicle;
understand that adding a License Plate is done at their own risk and responsibility;
understand that Parking Costs and any service fee will be charged automatically upon the vehicle's departure;
understand that allowing push notifications is not mandatory but helps monitor parking;
understand that Automatic camera parking is only supported in Parking Areas marked with a camera symbol; and
understand that supported Parking Areas may be added or removed without prior notice.

7.2.3 Activating and deactivating Automatic camera parking must be done well before arriving at the Parking Area.

7.2.4 The User must ensure that the vehicle's license plates are clean, intact, and readable when arriving at and departing from the Parking Area.

7.2.5 If the User also has a personal ParkMan account, they must choose before arrival to which account the parking sessions are recorded.

7.3 Deactivation

7.3.1 The Customer and User are jointly responsible for deactivating Automatic camera parking when it is no longer desired for the vehicle in question, for example if:

the vehicle has been sold;
the lease or rental period has ended and the vehicle has been returned;
the vehicle has been loaned to a third party; or
other reason.

7.3.2 If the Customer or User cannot deactivate Automatic camera parking, they must either notify ParkMan or avoid Parking Areas that support Automatic camera parking.

7.3.3 Failure to deactivate Automatic camera parking does not exempt the Customer from payment obligations.

8 PRICES AND FEES

8.1 Prices and fees payable to ParkMan are determined according to the currently valid price list, unless otherwise agreed in writing with the Customer. The price list is available on the Website.

8.2 ParkMan has the right to change the price list and the pricing model by notifying the Customer of the changes at least 30 days before the changes take effect.

8.2.1 Notwithstanding the notification period mentioned in section 8.2 above, ParkMan has the right to transfer changes in third-party costs related to the production of the Service, such as P-operators' price increases or taxes and public charges imposed by authorities (including changes in VAT), directly to the Customer's prices from the date the change in question enters into force.

8.3 If customer-specific prices deviating from the price list have been separately agreed upon in writing with the Customer, ParkMan has the right to adjust the prices per calendar year by a maximum of five (5) percent or by an amount corresponding to the previous 12-month change in the consumer price index published by Statistics Finland (or, if the index is no longer published, a corresponding index), whichever is greater. ParkMan also has the right to change the pricing model by notifying the Customer of the change at least 30 days before the change takes effect.

8.4 Parking Costs are determined based on the use of the Parking Service according to the P-operator's prices. Parking Costs are not included in ParkMan's prices but are charged separately.

8.5 All prices are stated exclusive of value-added tax, unless otherwise mentioned.

8.6 Price information displayed in the Application may be based on consumer prices. When a User uses the Services on behalf of the Customer, the final price charged to the Customer is determined according to these Terms and Conditions and any customer-specific pricing and may differ from the price shown in the Application. The final price is stated on the invoice.

9 PAYMENT OF PARKING COSTS

9.1 The Customer agrees to pay ParkMan all Parking Costs and service fees incurred from Users' parking and use of the Services.

9.2 Information on parking events and Parking Costs is available in the Application and/or the Company Portal.

10 PAYMENT TERMS

10.1 The Customer must select one of ParkMan's accepted payment methods upon registration. Accepted payment methods include:

payment card;
paper invoice;
email invoice; and
e-invoice. ParkMan may limit payment method options based on the Customer's creditworthiness or other justified reason.

10.2 The Customer is responsible for ensuring that the selected payment method and related details (such as payment card details, billing address, e-invoice address, and operator ID) are valid and up to date. The Customer must update the information without delay when it changes.

10.3 If the Customer uses a payment card as a payment method, the Customer must ensure that the card has sufficient funds or credit limit and that the card is not blocked. The Customer must register a new payment card no later than one month before the expiration of the old card.

10.4 The Customer is billed with a consolidated invoice. A billing surcharge according to the price list may be charged for invoicing. The payment term is 14 days from the invoice date, unless otherwise agreed in writing.

10.5 ParkMan has the right to carry out credit checks concerning the Customer both before approving the registration and during the validity of the Agreement.

10.6 If ParkMan deems it necessary based on the Customer's creditworthiness, ParkMan may demand a security deposit from the Customer immediately.

10.7 For delayed payment, penalty interest according to Section 4, Subsection 1 of the Interest Act will be charged from the due date until the payment date. ParkMan may collect reasonable collection costs.

10.8 If the payment of an invoice or possible security is delayed, ParkMan has the right to suspend the Customer's and Users' accounts until the overdue payments are made and the accounts reopened. Closing the account also disables Automatic camera parking. After the account is reopened, Automatic camera parking must be reactivated. ParkMan is not liable for claims related to parking during the time the account is closed.

10.9 ParkMan has the right to change the billing interval without the Customer's consent.

11 SYSTEM AVAILABILITY AND INTELLECTUAL PROPERTY RIGHTS

11.1 Availability and development

11.1.1 The ParkMan System and Services are continuously developed. ParkMan has the right to update and modify them. The Services may also be terminated in accordance with section 16.

11.1.2 The ParkMan System is generally available around the clock. However, availability may be interrupted due to updates, maintenance procedures, or unexpected system failures.

11.1.3 The Customer and User accept that software cannot be tested in all possible conditions and that errors and interruptions may occur.

11.2 Intellectual Property Rights

11.2.1 All copyrights (including rights to software, databases, source code, and algorithms) and other intellectual property rights (including trademarks and patents) to the ParkMan System, Application, Company Portal, Website, and their contents belong to ParkMan or its licensors. None of these rights are transferred to the Customer or User.

11.2.2 Use of the ParkMan System for commercial purposes or granting the right of use to others is prohibited. The Customer and User have no right to copy, distribute, sell, publish, transfer, lend, license, or modify the software of the ParkMan System.

11.2.3 The Customer and User have no right to decompile, translate, or otherwise attempt to discover the source code of the software.

11.2.4 With the exception of the data described in section 4.1.5, the Customer and User have no right to collect or store data from the system.

11.2.5 The Customer and User must ensure that the data and materials transferred to the ParkMan System do not contain malware (such as viruses, worms, or trojans) and do not infringe on the rights of third parties or violate the law.

12 DATA PROTECTION AND INFORMATION

12.1 ParkMan processes personal data in accordance with data protection legislation and ParkMan's privacy policy. The privacy policy is available on the Website. ParkMan acts as an independent data controller concerning personal data related to the Services.

12.2 The Customer accepts that ParkMan may mention the Customer as its client and use the Customer's logo in its marketing. Furthermore, ParkMan has the right to collect, analyze, and publish anonymized statistical data on the use of the Service and its effects for marketing and research purposes. The Customer can prohibit ParkMan from using its company name and/or logo in marketing by contacting ParkMan. Processing the prohibition may take up to 30 days. The Customer cannot prohibit ParkMan from utilizing anonymized statistical data.

12.3 The Customer accepts that ParkMan may share information related to the Services with P-operators to fulfill its obligations to them.

12.4 The Customer accepts that ParkMan may report misuse of the Services, illegal activity, or fraudulent behavior to the police or other authority.

12.5 The Parties commit to keeping confidential the confidential information received from each other, such as trade secrets, technical information, pricing information, and other information marked as confidential or which, given the circumstances, should be understood as confidential. The confidentiality obligation does not apply to information that is generally available or which a party has received from a third party without a confidentiality obligation. The confidentiality obligation is valid for the duration of the Agreement and two (2) years after its termination.

13 PARKMAN'S LIABILITY

13.1 General limitation of liability

13.1.1 These Terms and Conditions do not limit ParkMan's liability for intentional or grossly negligent conduct, death or personal injury caused by negligence, or other liability that cannot be limited by law.

13.1.2 ParkMan's total liability to the Customer per calendar year is a maximum of 10 percent of the service fees (excluding Parking Costs) paid by the Customer in that year, unless there is intent or gross negligence.

13.2 Excluded damages

13.2.1 ParkMan is not liable for:

loss of or damage to the User's vehicle or other property in the Parking Area;
P-operators' services; or
indirect or consequential damages, such as loss of profit, loss of income or revenue, interruption of production or business, loss of data, reputational damage, loss of contracts or business opportunities, or third-party claims.

13.3 Limitations of liability

13.3.1 ParkMan is not liable for damages to the Customer caused by:

an error or negligence by the Customer or User, including if the User (i) has not started or ended the parking correctly, (ii) has not observed the provided information, (iii) has chosen the wrong Parking Area or License Plate (regardless of whether the Application suggested the information), (iv) has not verified the start/end of parking in Camera parking;
the Customer or User failing to fulfill their obligations under the Agreement or comply with ParkMan's instructions;
the User parking illegally or in violation of the P-operator's rules or instructions;
errors or defects in the Customer's or User's device (for example, the device is turned off, malfunctioning, or the battery is empty), due to which the parking does not start, continue, or end correctly;
errors, interruptions, or delays in telephone, Internet, or other communication networks not managed by ParkMan;
errors or defects in the calculation of the Parking Cost;
errors or defects in the Camera parking system, including incorrect reading of the license plate;
ParkMan suspending the Service or the account for a justified reason, even if the reason later proves to be incorrect;
an interruption of the Service that ParkMan could not reasonably have foreseen;
parking violation fees, control fees, fines, or other sanctions, regardless of their cause;
the Customer or User failing to report suspected misuse of the License Plate;
the device containing the Application being lost or stolen without notifying ParkMan;
failure to deactivate Automatic camera parking;
unauthorized use of login details or the Services;
the User's actions or omissions; or p) force majeure (see section 17).

13.3.2 ParkMan is not liable for any damage or loss suffered by the User.

14 CUSTOMER'S LIABILITY

14.1 The Customer shall compensate ParkMan for costs, damages, and losses caused by:

an error or omission by the Customer or User;
the Customer failing to fulfill their obligations under the Agreement or comply with ParkMan's instructions;
the User failing to comply with the Terms and Conditions or ParkMan's instructions; or
the User's actions or omissions.

14.2 If a third party makes a claim for compensation against ParkMan arising from the Customer's or User's use of the Services, the Customer shall compensate ParkMan for the costs and damages incurred.

15 COMPLAINTS

15.1 Complaints concerning Parking Costs and Parking Areas must be addressed directly to the relevant P-operator. ParkMan does not process such complaints and is not responsible for resolving them. Information regarding P-operators' contact details is available in the Application and/or at the Parking Area.

15.2 Complaints concerning ParkMan's own service fees and billing must be made in writing to ParkMan's customer service without delay, but no later than 60 days from the invoice date. The nature of the error must be stated in the complaint.

15.3 Complaints concerning the Camera parking system must be addressed directly to the P-operator, who is responsible for the operation of the system. 15.4 The Customer and the User must assist ParkMan and the P-operator in investigating complaints.

16 VALIDITY AND TERMINATION OF THE AGREEMENT

16.1 Validity

16.1.1 The Agreement is valid until further notice from the approval of registration, until it terminates in accordance with these Terms and Conditions or as otherwise agreed in writing.

16.2 Termination

16.2.1 Either party may terminate the Agreement with a notice period of 30 days.

16.2.2 The Customer must submit the termination in writing.

16.3 ParkMan’s right to terminate the Agreement immediately

16.3.1 ParkMan has the right to suspend the Services, close the account, and/or terminate the Agreement immediately if:

the Customer materially breaches the Agreement;
the User materially breaches the Terms and Conditions;
the Customer fails to fulfill, or there is reason to suspect that the Customer will not fulfill, its payment obligations;
the Customer's insolvency is probable;
the Customer or User uses the Services in violation of the Agreement or in a harmful manner;
a material change occurs in the Customer's ownership structure;
the User has repeatedly parked illegally or in violation of the P-operator's rules;
the Customer or User has provided incorrect, incomplete, or misleading information;
the Customer does not provide the security deposit according to section 10.6; or
ParkMan has reason to suspect the Customer's or User's involvement in criminal activity.

16.4 Effects of termination of the Agreement

16.4.1 The termination of the Agreement does not affect the rights and obligations that have arisen prior to the termination.

16.4.2 Upon the termination of the Agreement, the Customer is removed from the Users' payment methods. Users' accounts are retained, and they can continue using the Service by selecting another payment method. The User is responsible for ensuring they have a valid payment method.

17 FORCE MAJEURE

17.1 ParkMan is not liable for errors or delays resulting from causes beyond ParkMan's control. Such causes include, for example, fires, floods and other natural disasters, epidemics, pandemics, acts of war, terrorism, labor disputes, cyberattacks, power outages, communication network disruptions, third-party service disruptions, accidents, unrest, and changes in legislation and actions by authorities.

18 USE OF THE SERVICE ABROAD

18.1 ParkMan or a company, branch, or permanent establishment belonging to the same group as ParkMan (collectively "ParkMan Group") may offer services similar to the Services also outside of Finland. The countries where services are available are indicated on the Website and/or in the Application.

18.2 If the User uses the Services or similar services outside of Finland, the local special terms of the country in question may apply. The Customer and the User must accept any special terms before using the Services in said country. By using the Services in the country in question, the Customer and the User are deemed to have accepted the applicable terms.

18.3 ParkMan or another company, branch, or permanent establishment belonging to the ParkMan Group may act as the service provider outside of Finland.

18.4 For Services used abroad, the Customer shall make payments to ParkMan or another entity belonging to the ParkMan Group.

18.5 If the Services are used in a country where a currency other than the euro is in use, ParkMan or another entity belonging to the ParkMan Group determines the currency to be used, the time of the currency conversion, and the applicable exchange rate.

18.6 The Customer is responsible for ensuring that Users are aware of the terms and practices applicable abroad before using the Services in the country in question.

19 AMENDMENTS TO THE TERMS AND CONDITIONS AND TRANSFER

19.1 Amendments to the terms

19.1.1 ParkMan has the right to change these Terms and Conditions and any special terms. ParkMan will notify the Customer of the changes and publish the new Terms and Conditions on the Website.

19.1.2 Changes enter into force no earlier than 30 days after the notification.

19.1.3 If the Customer continues to use the Services after the changes take effect, the Customer is deemed to have accepted the changes.

19.1.4 The valid Terms and Conditions are available on the Website.

19.2 Transfer

19.2.1 ParkMan has the right to transfer its rights and obligations under the Agreement, in whole or in part, without the Customer's consent. ParkMan also has the right to use subcontractors.

19.2.2 The Customer has no right to transfer its rights or obligations under the Agreement without ParkMan's written consent.

19.2.3 The User has no right to transfer their rights or obligations under the Terms and Conditions without ParkMan's written consent.

20 OTHER TERMS

20.1 This Agreement replaces all previous agreements and commitments regarding the same subject matter.

20.2 These Terms and Conditions cover the entire contractual relationship between ParkMan and the User in matters related to these Terms and Conditions.

20.3 Notices under the Agreement shall be made via the Company Portal, email, and/or the Application. By registering for the Service, the Customer and the Main User consent to ParkMan sending them communications, announcements, and newsletters related to the use and development of the Service, new features, and other services and benefits offered by ParkMan. The Customer and the Main User may opt out of commercial marketing communications via the link provided in each message. However, the Customer and the Main User accept that system and customer announcements essential for the operation of the Service cannot be opted out of without terminating the Agreement. The Customer is responsible for ensuring that the Main User's contact details are up to date and that the Main User is authorized to receive notices on behalf of the Customer.

20.4 If any term is found to be invalid or unenforceable, the remaining terms shall remain in effect to the extent applicable.

20.5 These Terms and Conditions have been prepared in Finnish. In the event of a conflict between different language versions, the Finnish version shall prevail.

21 APPLICABLE LAW AND DISPUTE RESOLUTION

21.1 The Agreement and these Terms and Conditions shall be governed by the laws of Finland, excluding its choice of law provisions.

21.2 Disputes arising from the Agreement shall be finally settled in arbitration in accordance with the Arbitration Rules of the Finland Chamber of Commerce. The arbitral tribunal shall consist of a sole arbitrator. The seat of arbitration shall be Helsinki, and the language shall be Finnish.

22 RESPONSIBILITY AND ETHICAL PRACTICES

22.1 The Parties commit to complying with applicable legislation in their operations, including environmental, labor, human rights, and data protection regulations.

22.2 The Parties commit to ethical and responsible business operations. Neither Party may directly or indirectly offer, promise, give, request, or receive bribes or other improper benefits. The Parties shall comply with legislation concerning the prevention of money laundering and terrorist financing.

22.3 The Parties recognize the importance of sustainable development. In developing its Services, ParkMan takes environmental aspects into account, such as reducing unnecessary traffic caused by searching for parking.

22.4 If a Party materially breaches its obligations under Sections 22.1 or 22.2, the other Party has the right to terminate the Agreement with immediate effect.

General Terms and Conditions for Business Customers